Getting the most from your heat pump
An illustrated introduction to the basic remote controls. Match the instructions to your installed model.
← Heat pumps & ventilation
Mitsubishi Electric / Leading Electrical
A little help with your heat pump.
Find illustrated operating guides, Wi-Fi help and warranty information here on Leading.nz. Keep your model number handy so we can match the instructions to your system.
Start with the everyday things.
Read guide
Cleaning your heat pump
Mitsubishi Electric’s routine cleaning guide. Follow your model’s instructions and ask Leading if you are unsure.
Using Lossnay Wi-Fi Control
A guide to the ventilation display, modes, Boost and cleaning reminders. Features depend on the model and controls fitted.
Mitsubishi Electric / Wi-Fi Control
Get familiar with the controls.
Compatible Wi-Fi controls let you adjust settings and schedules from your phone. Your system needs the appropriate interface, an internet connection and account setup. Features vary by model.
Illustrated manufacturer guides
Read the control guide here. For initial connection, check which Wi-Fi interface is installed before choosing setup instructions.
Read the Wi-Fi Control guideMAC-588 easy setup guide
Fresh air & room control
Lossnay and ZoneIQ.
What does Lossnay’s heat-recovery figure mean?
It describes heat recovered from outgoing air to temper incoming fresh air. It varies with conditions and fan speed, and is not a guaranteed percentage saving on your power bill.
Read the Lossnay Wi-Fi guideHow long does Boost run?
The Lossnay Wi-Fi guide describes Boost as maximum fan speed for 15 minutes, then a return to the original fan speed.
Read the control guideCan rooms have different temperatures?
With compatible equipment and sensors, ZoneIQ can manage different zone setpoints. A system operates in one heating or cooling mode at a time; it cannot heat one room while cooling another.
Explore ZoneIQNeed instructions for your exact model?
Send Leading the model number and a photo of the controller. We’ll help identify the relevant instructions.
Ask Leading for help →Have plans or photos?
New build or renovation, builder or homeowner — send what you have. A floor plan, sketch or a few room photos gives us somewhere to start.