← Heat pumps & ventilation

Mitsubishi Electric / Warranty & records

Keep your system details together.

Understand the manufacturer cover, keep your purchase and installation dates, and have the model numbers ready when you need help.

What the manufacturer warranty covers.

Summary of BDT’s October 2026 terms. Read the complete terms for your product and purchase.

Heat pumps and Lossnay

Listed M, S and P split systems, MXZ/PUMY multi-split systems and VL/LGH Lossnay equipment have five-year parts-and-labour cover for defects in materials and factory workmanship.

Other equipment has its own terms

Jet Towels have three-year cover. Air curtains and ventilation fans have five-year cover for purchases from 1 July 2026. BDT-supplied controllers, accessories and peripherals generally have one-year cover.

Record both dates

The published terms say cover starts from purchase. If installation is delayed, keep both dates and ask Leading to confirm any different start-date arrangement with BDT in writing.

Scope and responsibilities

Manufacturer cover concerns supplied equipment. Installation, ducting, wiring and other third-party work are outside that manufacturer cover. Maintenance, corrosion protection, access and other conditions apply. Your statutory rights remain separate.

Your installation record.

Fill in what you know and save a copy. This creates a record for you; it does not send information to Leading or register a warranty with BDT.

Your entries stay in this page until you download them. Keep your invoice and commissioning paperwork with the record. To ask us to review it, save the record, then use the upload link below.